policies
The policies listed are for all reservations, bookings & accommodations. ELITE reserves the right to post these policies as a public notice as provisional notice that such policies adhere to all customers, clients & patrons. policies are non-negotiable and set fourth as follows for all transactions via online booking portal and or telephone reservations:
cancellation policy
30% reservation fee (deposit/retainer) is non-refundable.
canceling 168hours/7days prior to your appointment = no additional fee.
canceling 168hours/7days - 120hours prior to your appointment = 50% of your remaining total services.
canceling less than 120hours/5days prior to your appointment = 100% of your remaining total services.
no show or forfeiting reservations = 100% of your total services + an additional $75.00
rescheduling policy
no show / forfeit fee = $75.00
a 72hour notice prior to your appointment is required.
reservation fees (deposit/retainer) are not transferable after 72 hours of original reservation time.
one reschedule per reservation-fee (deposit/retainer) is granted within 72 hrs before or after original reservation time.
no show or forfeiting reservations = 100% of your total services + an additional $75.00
a fifteen minute maximum grace period is allotted for late appointments. after the allotted 15 minute grace period services will not be rendered. you will incur a no show fee of $75.00 in addition to 100% of total services.
misconduct
independent contractors, agents & service providers of ELITE reserve the right to refuse service to anyone if they feel their wellbeing is jeopardized in any way, shape or form. not limited to health & safety regulatory standards & provisions.
theft of independent contractor's products, tools or equipment will be reported to local law enforcement, ELITE is held harmless from any & all claims from either parties involved. belligerence, intoxication & profanity from clients & customers, as well as a hostile work environment is not tolerated & will be refused services as it does not permit a safe work environment for independent contractors.
booking policy
a valid debit/credit card is held on file via secure booking system for all reservations, services fees, add-ons & policy fees, for online & telephone reservations.
in the event fees / charges are disputed or not obtained all insufficient delinquent accounts will be forwarded to legal collections & a formal report will be filed within the cardholders city, county & state law-enforcement agencies.
ELITE is a referral agency that is not responsible for refunds, reimbursements or credits for payment made to an independent contractor.
v.3.19
t: 1.855.727.7271
w: elitebeaute.net
cancellation policy
30% reservation fee (deposit/retainer) is non-refundable.
canceling 168hours/7days prior to your appointment = no additional fee.
canceling 168hours/7days - 120hours prior to your appointment = 50% of your remaining total services.
canceling less than 120hours/5days prior to your appointment = 100% of your remaining total services.
no show or forfeiting reservations = 100% of your total services + an additional $75.00
rescheduling policy
no show / forfeit fee = $75.00
a 72hour notice prior to your appointment is required.
reservation fees (deposit/retainer) are not transferable after 72 hours of original reservation time.
one reschedule per reservation-fee (deposit/retainer) is granted within 72 hrs before or after original reservation time.
no show or forfeiting reservations = 100% of your total services + an additional $75.00
a fifteen minute maximum grace period is allotted for late appointments. after the allotted 15 minute grace period services will not be rendered. you will incur a no show fee of $75.00 in addition to 100% of total services.
misconduct
independent contractors, agents & service providers of ELITE reserve the right to refuse service to anyone if they feel their wellbeing is jeopardized in any way, shape or form. not limited to health & safety regulatory standards & provisions.
theft of independent contractor's products, tools or equipment will be reported to local law enforcement, ELITE is held harmless from any & all claims from either parties involved. belligerence, intoxication & profanity from clients & customers, as well as a hostile work environment is not tolerated & will be refused services as it does not permit a safe work environment for independent contractors.
booking policy
a valid debit/credit card is held on file via secure booking system for all reservations, services fees, add-ons & policy fees, for online & telephone reservations.
in the event fees / charges are disputed or not obtained all insufficient delinquent accounts will be forwarded to legal collections & a formal report will be filed within the cardholders city, county & state law-enforcement agencies.
ELITE is a referral agency that is not responsible for refunds, reimbursements or credits for payment made to an independent contractor.
v.3.19
t: 1.855.727.7271
w: elitebeaute.net